RESERVATION POLICIES:

Day Sailing

20% deposit is required to secure dates. The remaining balance is due 2 weeks prior to departure, or you can pay cash on the day. If you wish to stay longer after the agreed end point, the cost is €50 per hour.

Overnight charters

Once dates and yacht are agreed upon, you will receive an invoice for the total trip with 50% due within 7 days. The final 50% will be invoiced approximately 30 days prior to your trip start date. For your convenience, you can pay online. We accept all major credit cards. Online payment instructions will be provided.

CANCELLATION POLICY:

Day Sailing

You will receive a 100% refund if you cancel up to 14 days before the trip.

Overnight Charters

For charters taking place on On Susannah and Folie you will receive a 50% refund if you cancel more than 30 days before embarkation. Cancellations received within 30 days from your start date will not receive a refund. For charters taking place on other yachts the cancellation policy will vary depending on the partner company and will be laid out in the charter agreement

In the event we need to cancel your trip you will be offered either a full refund, a credit note or the a free re-schedule to another date on all charters onboard Oh Susannah and Folie. On other yachts the relevant charter companies cancellation policy will apply, this will be laid out in the charter agreement.

CHARTER AGREEMENT

Our charter agreement lays out the conditions of the charter for both parties and will be provided for guests to review and sign before a booking is confirmed. For day trips this can be signed on the day before leaving port.

MEDICAL & DIETARY CONCERNS:

In an effort to ensure your safety and comfort, please provide advance notice of any medical conditions and/or dietary restrictions. Whilst I would like to provide accessibility for all persons, the nature of a sailing holiday and the use of a dinghy for transfers ashore make it difficult and unsafe for someone with mobility difficulties.

SAFETY BRIEFING AND WEATHER CONDITIONS:

On arrival a comprehensive safety briefing will be given by the skipper. Guests shall be required to comply with the requirements of this safety briefing throughout the course of the charter. Whilst it is agreed the guests may determine the general movements and destination of the yacht it is understood that the skipper is in full command and the guests must agree to abide by his judgement regarding safety, sailing weather conditions and where to moor for the night. The skipper has ultimate authority on deciding whether it is safe to sail. No refunds will be given in the event of no sailing due to bad weather conditions.

INSURANCE

All guests are required to have personal travel insurance. Oh Susannah is insured for skippered charters.